Hi there! I'm Alex, your driven SEO specialist.

I’m an SEO Specialist dedicated to helping businesses grow by improving their online visibility and driving meaningful traffic. With experience in keyword research, website audits, on-page and off-page optimization, and data driven strategies, I focus on delivering results that matter higher rankings, more leads, and long-term growth.
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Let me share the experience that shaped my skills

Aside from being passionate about SEO and helping businesses grow online, I’m also someone who enjoys life outside of work. I love hiking and spending time in nature, which keeps me active and inspired. I also enjoy watching movies as a way to relax, and I play competitive computer games that challenge my focus, patience, and strategic thinking.

I am a reliable and dedicated professional who values integrity, adaptability, and attention to detail. With a proactive and creative mindset, I strive to deliver quality results while maintaining professionalism and fostering strong teamwork.

Experienced Highlight

Photoshop

I have over 3 years of experience using Photoshop, specializing in enhancing portraits by removing scars, acne, dark spots, and eye bags, as well as adjusting and manipulating lighting to bring out the best in every image.

I also worked as a Sales Clerk at the front desk, where I assisted customers by providing their needs, ensuring satisfaction, and maintaining clear and professional communication.

I gained experience in managing and organizing files, maintaining proper records, and creating reliable backups to ensure data security and efficiency.

I developed strong customer service skills, including understanding client needs, providing effective solutions, and ensuring a positive experience through clear and professional communication.

Red Media Studio - Cogon Ramos, Cebu city (JANUARY 2018 – JANUARY 2021)

My professional journey began at Red Media Studio, where I worked as a photo editor. Most of my tasks involved using Photoshop to enhance and retouch graduation photos. It was a role that taught me the importance of precision, creativity, and attention to detail.

Working on graduation portraits gave me a deeper appreciation for milestones and memories, as I had the chance to make each photo truly special for the person celebrating their achievement. This experience not only sharpened my technical editing skills but also instilled in me values like patience, dedication, and the ability to bring out the best in every project I handle.

Experienced Highlight

  • Contacting Potential Customers
  • Building Customer Relationships
  • Sales Pitch and Closing
  • Handling Objections
  • Maintaining Records
  • Meeting Sales Targets
  • Take and process orders
  • Record all calls into CRM
  • Meet sales goals
  • Product knowledge
  • Customer service
  • Lead generation
  • Answering incoming calls from prospective

Connex BPO company - Telesales Agent (February 2021 - August 2021)

At Connex BPO, I worked as a Telesales Agent handling a cold-calling account. My role involved reaching out to UK citizens to conduct short marketing surveys on behalf of some of the country’s leading brands. This experience enhanced my communication skills, built my confidence in engaging with diverse customers, and taught me the value of professionalism and adaptability in customer interactions.

Experienced Highlight

  • Take ownership of customer issues
  • Troubleshoot problems and drive resolutions
  • Escalate unresolved issues to relevant
  • internal teams
  • Collect prompt and accurate customer
  • feedback
  • Document knowledge as solution articles
  • Master the use of a help desk software
  • Build sustainable relationships and trust with
  • customer accounts through open and
  • interactive communication

Helpware Philippines - Customer Support Representative (November 2021 January 2022)

At Helpware Philippines, I worked as a Customer Support Representative specializing in email support for retail operations. Our merchandise focused on Taylor Swift products, where I assisted customers with inquiries, orders, and concerns. I utilized Shopify to manage transactions and Zendesk to provide efficient and professional email communication, ensuring customer satisfaction and smooth service delivery.

My mission is to deliver efficient and empathetic email support that ensures customer satisfaction, strengthens brand loyalty, and creates a positive customer journey. By leveraging tools like Shopify and Zendesk, I aim to provide accurate solutions, timely responses, and seamless transactions while maintaining professionalism and care in every interaction.

Section Heading

  • Data Analytics
  • Maintain a filing system
  • Traffic Advertisement of all Beenverified brands
  • Email Blacklisting
  • Answering emails
  • Assisting the team with administrative tasks
  • Locating Company Emails for Partnership
  • Reporting Daily movements for Adthena Market
  • Administrative duties
  • Daily reporting for Salesforce Newsletter
  • Editing Video Advertisement using Capcut
  • Managing scheduling and appointments
  • Collate and distribute mail
  • Document and presentation preparation
  • Filing documents
  • Management
  • Sending invoices and collecting receipts

Alfa Business Outsourcing - Admin Assistant April 2022 - August 2025

As part of the LTV Company team, I manage and optimize digital advertising campaigns using Campaign Manager. My primary responsibility is to ensure that ads are running efficiently across platforms, tracking their performance to achieve the best possible results.

In addition to managing ads, I use Zendesk to filter out unrelated emails, ensuring that only relevant customer inquiries are addressed. This helps maintain a streamlined communication process and keeps everything organized.

I also run daily reports on newsletter performance using Salesforce, tracking key metrics and providing insights that drive content optimization and improve customer engagement.

Beyond these tasks, I track stock movements on Adthen MarketMovements, analyzing the percentage changes in stocks to support data-driven decision-making. This helps me stay on top of market trends and identify any relevant shifts in the financial landscape that could impact advertising or business strategy.

Additionally, I assist with editing advertisement videos for Beenverified using CapCut. I bring creativity and precision to the video editing process, ensuring that the final output aligns with the brand’s messaging and engages the target audience effectively.

I also work closely with the recruitment partnership team. In this role, I locate all the companies listed by clients, identifying the company emails or direct contact emails, so clients can easily reach out to them for recruitment purposes.

By managing these various tools and processes, I play a key role in optimizing LTV’s digital presence, communication, data analysis, and recruitment efforts, all of which contribute to driving growth and efficiency across the company.

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